Terms of service

Effective Date: October 2025
Store: 3DPrintica – Patras, Greece

Welcome to 3DPrintica. By accessing or purchasing from our website (www.3dprintica.com), you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our store.

1. General Information

This website is operated by 3DPrintica, registered in Greece. Throughout the site, the terms “we”, “us”, and “our” refer to 3DPrintica. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.

We reserve the right to update or change these Terms at any time without prior notice. Continued use of the site after such changes constitutes acceptance of the new Terms.

2. Products and Services

3DPrintica specializes in custom 3D-printed, hand-painted figures, neon frames, and modeling supplies.
Each product is handmade or made-to-order, which means:

  • Small variations in color, texture, or finish are normal and expected.

  • Production times may vary depending on the complexity of the model.

We make every effort to display product colors and details accurately, but we cannot guarantee that your screen’s display will reflect them perfectly.

3. Pricing and Payments

All prices are listed in Euro (€) and include VAT (24%) where applicable.
Payments are processed securely through Shopify Payments, PayPal, or other approved providers.
We reserve the right to modify prices or discontinue products at any time without prior notice.

4. Shipping and Delivery

We offer nationwide shipping within Greece and international delivery across the EU.
Delivery times vary depending on the item type and destination.
Customers are responsible for providing accurate shipping details. We are not liable for delays or losses due to incorrect address information or courier issues beyond our control.

For full details, please refer to our Shipping Policy.

5. Returns and Refunds

Because most items are custom-made, returns are limited.
Please see our Return & Refund Policy for detailed information on eligible cases and procedures.

6. Intellectual Property

All designs, models, artworks, logos, images, and text displayed on 3DPrintica.com are the intellectual property of 3DPrintica unless otherwise stated.
Unauthorized reproduction, distribution, or modification is strictly prohibited.

7. Limitation of Liability

3DPrintica shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
We are not responsible for damages caused by improper handling, misuse, or third-party shipping services.

8. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.
We comply with the General Data Protection Regulation (GDPR) for all EU customers.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of Greece.
Any disputes will be resolved in the competent courts of Patras, Greece.

10. Contact Information

For questions about the Terms of Service, you can contact us at:
📧 info@3dprintica.com
🏢 3DPrintica, Kolokotroni 56, Patras, Greece